OUR REFUND POLICY
We wish to see to it you have a favorable experience with us. Most of our deliveries go smoothly, but if there’s an issue with an item, our reimbursement policy assures that buyers pleased the item they ordered, or constantly obtain their money back.
every customer can use 100% money-back guarantee when
- Customers don’t receive an item within 21 days.
- Customer receive an item that doesn’t satisfy your needs
Please note that we provide reshipments only (no reimbursements) if you provide an invalid delivery address, or if you do not accept or pick up the order after failed shipment attempts.
How to request free reshipping
- Please check USPS tracking tool to ensure that the delivery is past due before taking the next action.
- Contact customer service and inform us of the non-delivery.
To get a refund, send us a note using Talk to us section with the following details:
- Order number
- Your email
Note that the refund will take up to 10-14 days to credit to your account, but usually takes 2 to 4 business days.
You purchase will appear on your credit card statement under a different merchant name (NOT as an Online Pharmacy), so keep it in your mind. Every chargeback will lead to a permanent ban from our community even if it was made by any mistake.
- If Payment not confirmed
If you have actually not paid for your order after that you do not have to terminate your order due to the fact that we process the order after the settlement is verified. If your settlement was decreased, feel free to put a new order for your recommended item as well as a payment choice.
- If payment is confirmed
You are free to cancel your order within 3 hours of order placement. Please ensure that you communicate directly with our customer support service. In order to carry out terminations, your order number will certainly be required. In order to review our service, the factor for cancellation is requested.